Resetting by Power-Cycling

The M2D Bridge can be reset by repeatedly turning it on and off. Turn the device on and off ten times in a row (applying and disconnecting the power supply) until the connection mode pattern ("Breathing Effect" in the datasheet) is activated. This signal indicates that the device is now ready to be connected to a smart home system.

In this process, the connected DALI drivers turn on and off, and – if the drivers are capable of it – the color temperature is also adjusted.

Note: This procedure should only be performed by qualified electricians. Please be aware that other Matter devices on the same circuit may also be reset during this process.

Automatic Reset:

The M2D Bridge will also be automatically reset when all previously connected smart home systems have been removed.

A detailed guide can be found in the ​datasheet of the M2D Bridge.

Reset via the push-pattern:

Connect any button to the Pushbutton Module and execute the following press pattern:

• Step 1: Press the button for 5 seconds and then release it.
• Step 2: Release the button for 8 seconds.
• Step 3: Press the button again for 5 seconds and then release it.​
• Step 4: Release the button for 5 seconds.
• Step 5: Finally, press the button for an additional 5 seconds.

The reset is successful when the green LED lights up.

Resetting through power cycling:
Turn the device on and off ten times in a row (connecting and disconnecting the power supply). Once the reset is complete, the device will indicate this by the green LED lighting up.

Note: This procedure should only be carried out by qualified electricians. Please be aware that other Matter devices on the same circuit might also be reset in the process. ​

Automatic Reset:

The Pushbutton Module is also automatically reset when all previously connected smart home systems have been removed.

A detailed guide can be found in the ​datasheet of the Pushbutton Module.

No, for the current products, such as the M2D Bridge and the Pushbutton Module, a Thread Border Router is not required. These products are Matter-over-WiFi devices and communicate directly with your smart home system over your existing WiFi network.

A Thread Border Router is only needed for Matter-over-Thread products that connect via the Thread protocol. For future products that may support Matter-over-Thread, a Thread Border Router would be required to integrate these devices into your network.

It is important to know that a Thread Border Router is often already an integrated part of many modern smart home systems, such as Apple HomePod, Amazon Echo, or Google Nest devices. If you are using such a system, you typically already have a Thread Border Router available.

Our products have been specifically designed for 2.4GHz WiFi networks, as they offer greater range and better penetration through walls and other obstacles – features that are particularly important for IoT devices in smart home environments.

While a 5GHz network allows for higher data transfer rates and can carry more data simultaneously, this is not relevant for most IoT devices, such as sensors, switches, or lights. Devices like surveillance cameras, which transmit large amounts of data, benefit from 5GHz, whereas for typical smart home devices, 2.4GHz is the better choice for a stable and reliable connection.

The M2D Bridge is compatible with all common smart home systems that support the Matter standard. The Pushbutton Module, on the other hand, only works with selected systems. On the respective product pages, you will find corresponding badges that clearly indicate which smart home systems a product is guaranteed to be compatible with.

However, it is possible that our products may also work with other systems without the specified badge. In such cases, we cannot guarantee compatibility.

The Pushbutton Module supports the ability to dim lights with a button press. However, the functionality depends on the smart home systems being used. Currently, many smart home systems do not fully offer this feature, which means that dimming may not be available at this time.

Depending on the smart home system used, you can achieve similar results with the platform's built-in features.

Furthermore, you can always set a fixed dimming value that is activated by pressing a button, for example, by defining it as part of a scene.

No, the Pushbutton Module is a so-called scene controller and serves solely as an input device. It sends commands to a smart home system or directly to other Matter devices to trigger actions such as dimming or switching. However, the module itself does not directly control loads.

The setup of a Matter device is done through the smart home app of your choice, such as Apple Home, Google Home, or Amazon Alexa. Simply scan the QR code on the device or in the packaging to add it quickly and easily.

Please note that for some devices from other manufacturers, additional manufacturer apps may be required to make advanced settings or activate special features. Please check the manual of the respective device for this.

Matter products can be directly connected to your existing Wi-Fi network. If you want to use Matter products that are based on Thread, you will need a Thread network. This is typically provided by a Thread Border Router, which is often integrated into modern smart home systems, such as devices like the Apple HomePod mini, Google Nest Hub (2nd generation), or Amazon Echo (with Thread support).

For optimal use and easy setup of Matter products, a compatible smart home hub or smart speaker is often helpful, as these serve as central control units and simplify integration with your system.

Yes, Matter was designed to allow you to use a device on multiple smart home platforms simultaneously. This means you can, for example, control a lamp with both Apple HomeKit and Google Home, regardless of which platform the device was originally set up on.

To connect the device to an additional platform, use the "Share" function of the platform where the device is already set up. This will generate a setup code that allows you to add the device to another platform without removing it from the existing one. This keeps your smart home flexible and compatible across different manufacturers.

If a Matter device is not functioning as expected, first check the network connection. Ensure that your Wi-Fi or Thread network is stable and that the device is properly connected. Then restart the device by briefly disconnecting it from the power supply or restarting it according to the manufacturer's instructions. It is also recommended to restart the central control unit of your smart home system, such as a smart speaker, hub, or your smart home app. If the issue persists, perform a reset of the device as a last resort and set it up again.

The software of a Matter device is usually updated automatically. This is done through the smart home app of the platform the device is connected to, such as Apple Home, Google Home or Amazon Alexa.

The platform regularly checks for available updates and installs them automatically if this feature is enabled. In some cases, you can manually initiate updates through the settings of the respective app. Refer to the documentation of your smart home system to ensure that automatic updates are enabled, keeping your Matter device up to date.

Yes, Matter devices are designed to function locally within your home network and do not require a constant internet connection. Communication between devices takes place directly via your Wi-Fi or Thread network, without the need to send data to the internet.

If you wish to control your devices remotely, this functionality is exclusively provided by your smart home system, such as a cloud connection through platforms like Apple Home, Google Home, or Amazon Alexa. Matter itself operates purely locally and does not establish a direct connection to the internet.

Some manufacturers offer a direct cloud connection as an additional feature on their devices alongside Matter. Innovation Matters products deliberately forgo this to focus on local, privacy-friendly solutions.

To use Matter products securely, ensure that your home network is well-protected. Use a secure Wi-Fi setup with strong encryption, such as WPA2/3, and choose a complex, hard-to-guess password for your network.

In addition, Matter relies on standardized end-to-end encryption to secure communication between your devices and prevent unauthorized access. This built-in security feature ensures that your data remains protected, both locally within your home network and during remote control via your smart home system.

Regular updates to the firmware of your Matter devices and your smart home system are also crucial to ensure compliance with the latest security standards. Therefore, check if automatic updates are enabled to benefit from ongoing improvements.

No, Matter devices are not compatible with Wi-Fi networks that require a login portal or web interface for authentication, as is often the case in hotels, public networks, or corporate environments.

IoT devices like Matter products cannot interact with such portals, as they are unable to handle login screens or enter user credentials. For Matter devices, a standardized, open home network with WPA2 or WPA3 encryption is recommended, allowing the devices to connect directly.